384 - Crucial Conversations - Tools for Talking When Stakes Are High 3lk1d

Today, we’re diving into a book that every small business owner needs on their shelf—Crucial...

Today, we’re diving into a book that every small business owner needs on their shelf—Crucial Conversations: Tools for Talking When Stakes Are High. If you’ve ever been in a situation where emotions are high, stakes are enormous, and you have no idea what to say, this book has answers. And as small business owners, those moments come up all the time.

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